Request access to SystmOnline
You can use our online services, called SystmOnline, to request repeat prescriptions for any medications you take regularly and look at various parts of your medical record online. You can also still use the telephone or call in to the surgery for any of these services. It's your choice.
Being able to see your record online might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment while on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. In general, this decision will not affect the quality of your care.
You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record, unless you choose to share your details with a family member or carer.
It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, you should change your password immediately.
If you can't do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.
If you print out any information from your record, it is also your responsibility to keep this secure. If you are worried about keeping printed copies safe, we recommend that you do not make copies at all.
The practice has the right to remove online access to services for anyone that doesn't use them responsibly.
Online access request form
Important: Please read the information below carefully and if you wish to go ahead and request access to your medical records, please complete the online access request form below, and then and bring two lots of valid ID, to reception.
Examples of valid ID are: One must contain a photo. Acceptable documents for ID include passport, photo driving license, bank statements, birth/adoption certificate, National 60+ bus pass, marriage certificate, buildings/contents/vehicle insurance, armed forces card, but NOT utility bills.